How to handle disputed orders?

1. You can submit your dispute statement before the dispute order is processed by the platform's customer service so that the outcomer of the dispute is accurate.


2. Disputed orders will be notified to you via inbox and email, so please process them promptly.


3. Please ensure that the shipping information for each order is consistent with the content of the items you are selling and submit accurate shipping vouchers or shipping content at the shipping mode.