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About delivery on iGVault

How your order is delivered depends on the type of product. Check the listing before you buy, so you know exactly how your order will be completed.

Game coins

  • Face-to-face trade: The seller meets you in the game and trades the coins to you directly.
  • Auction house: The seller delivers the coins through the game's auction house or marketplace, where the game supports it.
  • In-game mail: The seller sends the coins by in-game mail, where the game supports it.
  • Safe Trade (FC Coins): You enter your EA Account details on the order page, and the seller delivers the coins to your club. See How to buy FC Coins on iGVault.

Items

Items are usually delivered by face-to-face trade, the in-game marketplace, or in-game mail, depending on the game.

Accounts

The seller sends the account details through iGVault messages, by email, or through another channel shown in your order.

  • Consignment: iGVault may handle the delivery directly for the seller.
  • Non-consignment: The seller sends you the account details through iGVault messages.

Track your order

After payment, you can follow your order and chat with the seller in My Orders.

Tip: Read the listing carefully before you buy. Delivery methods, delivery times, and what you need to provide vary by game and product.

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