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How to Withdraw Your Funds

How to Withdraw Your Funds

To meet compliance requirements, sellers can only withdraw funds to an account that belongs to the same verified person or business.

Step 1: Open the Withdrawal page

Go to the Withdrawal page and click Payment. From there, you can either withdraw directly or convert your balance first.

Step 2: Convert currency if needed

If you want to withdraw in a different currency, use Convert first and choose the correct currency before selecting a payment gateway.

Step 3: Select or add a withdrawal account

  • You can withdraw to an existing account or create a new one.
  • If you add a new account, fill in all required information and double-check the account details before saving.

Step 4: Enter the withdrawal amount

Choose the account you want to use, enter the amount, and review all details carefully before submitting.

Step 5: Save your request number

After submission, you will receive a withdrawal request number. You can later check your request status from your balance or withdrawal records.

Tip: Whenever possible, choose a withdrawal gateway in the same currency as your balance to avoid extra conversion loss.