Is iGV Safe? How We Protect Your Transactions

Is iGV Safe? How We Protect Your Transactions

Yes — iGV is committed to making every transaction as safe as possible. Here's how we protect both buyers and sellers on our platform.

Secure Payment System

All payments on iGV are processed through trusted third-party payment providers. Your payment is held securely by iGV until delivery is confirmed — the seller only receives the funds after you verify the order. This escrow-like system ensures your money is always protected.

Verified Sellers

Every seller on iGV goes through a verification process. You can check each seller's rating, reviews, and transaction history before making a purchase. We recommend choosing sellers with high ratings and a strong track record for the best experience.

Buyer Protection & Warranty

iGV provides a warranty period for every order. If you encounter any issues — such as items not delivered, account information not matching the listing, or coins being removed — you can contact the seller through the Order Center or request a refund. Our customer support team will assist with dispute resolution if needed.

Safe Delivery Methods

iGV uses delivery methods tailored to each type of product — in-game face-to-face trading, auction house, site messaging, and more. For certain games, we also offer special "safe trade" delivery options that significantly reduce risk.

Refund Guarantee

If your order hasn't been delivered yet, you can request a full refund at any time. For delivered orders with issues, our team will review the case and process compensation or a refund as appropriate.