1. Open the EA official website : www.ea.com
Please click on the Profile button in the upper right corner of the site (the human shape icon)
2. Choose sign in and then please choose "Forgot your password?"
3. On the next page, fill in your EA email address or EA ID.
4. EA will send an verification code email to your EA mailbox, please fill the code on the page.
5. A new page will show up, you can reset your EA password in this page. 