If you don't remember your EA Account password, reset it on the EA website before you enter your delivery details.
- On the EA website, select the profile icon at the top right, then select Sign In.
- Select Forgot your password? and enter your EA Account email or EA ID.
- EA sends a reset email to that address. Follow the instructions in the email.
- Enter your new password, then select Submit.

Step 4: Enter your new password, then select Submit.
Then enter the new password in your FC Coins order.
Tip: If the email doesn't arrive, check that you're looking in the inbox linked to your EA Account, including the spam folder.